Account & data deletion

You can permanently delete your GetOnItEd account.

GetOnItEd is operated by Get On It Digital. You can delete your account yourself inside the app. The process is designed to make an irreversible deletion deliberate, while still giving you the option to export your data first.

01

Open your account

In GetOnItEd, open More, then Account & business. Scroll to the Delete account section.

02

Export first if you want a copy

Choose Export my data first if you want a copy before deletion. Exporting is recommended but optional and does not change your account.

03

Confirm permanent deletion

Enter your current password and the confirmation phrase shown in the app. Then choose Delete permanently. If deletion succeeds, you are signed out and the account cannot be recovered.

What deletion covers

What GetOnItEd removes.

Removed

Your GetOnItEd account and app records

This includes the GetOnItEd account, business records, customer and job records, GetOnItEd-owned cloud files, active sessions and device-side GetOnItEd copies.

Left alone

Original files outside GetOnItEd

Linked originals that remain in your phone, Google Drive or OneDrive are not deleted by the GetOnItEd account-deletion process.

Provider retention

Some operational records can outlive the account

Transactional email-provider delivery logs may remain for that provider's normal operational retention period. GetOnItEd does not describe those external provider logs as part of your recoverable app account.

Important

Deletion cannot be undone

Once the in-app deletion succeeds, the deleted GetOnItEd account cannot be restored. Export anything you want to keep before confirming deletion.

Need help?

Can't access the app?

If you cannot sign in or reach the deletion controls, use our Contact form and choose Can’t access my account or Privacy or data request. Tell us that you need help deleting your account. Please do not send your password. You can also read the Help & tutorials.