GetOnItEd is a business-administration service operated by Get On It Digital. It helps users manage customers, jobs or bookings, appointments, communications, quotes, invoices, payment-status records, files and related administration. Ed provides voice-led assistance using supported app actions.

GetOnItEd is designed as a practical admin tool rather than a complete replacement for every specialist CRM, accounting, legal or compliance system a business may need.

Users must provide accurate account information, protect their sign-in details and device access, and report suspected compromise promptly.

Business users remain responsible for the accuracy of customer-facing information, prices, tax information, payment terms, appointments, professional records and any licences, insurance or regulatory requirements that apply to their business.

Templates, profession-specific suggestions and generated wording are administrative aids and should be checked before being relied on or sent.

For customer, job and booking information entered to run a business, the business normally acts as data controller because it decides why the information is collected and how it is used. The business is responsible for its lawful basis, privacy information, accuracy where required, retention periods and customer rights requests.

Businesses should collect only information they need. Special-category or highly sensitive information should only be recorded in a suitable supported feature where the business has the required lawful basis and any additional legal condition.

For customer, job and booking information controlled by a business, GetOnItEd normally acts as that business's processor. Get On It Digital remains a separate controller for its own account administration, customer-app account security, fraud/security, support, legal compliance and service-operation data.

Purpose: to provide the GetOnItEd service and the features the business chooses to use, including secure storage and retrieval, customer/job administration, appointments, documents, communications, customer access and supported Ed/voice actions.

Duration: for as long as the service processes the information on the business's behalf, including any limited protected-backup or lawful-retention period after active processing ends.

Personal data: may include customer names, contact details, addresses, job/booking information, notes, appointments, communications, quotes, invoices, payment-status records, files, photos and supported profession-specific information.

Data subjects: may include customers, prospective customers, customer contacts and other people whose information is lawfully entered in connection with managed work.

GetOnItEd will process controller data only on documented instructions unless UK law requires otherwise. Instructions include these Terms, app settings and actions, information sent through the service and other lawful written instructions accepted by Get On It Digital.

People authorised to process controller data must be subject to an appropriate duty of confidentiality. GetOnItEd will maintain technical and organisational measures appropriate to the risk and nature of the processing.

Business users give general authorisation for Get On It Digital to use sub-processors reasonably needed to provide the service, including providers for authentication/storage, hosting, service email, app delivery, voice processing and AI assistance. Relevant sub-processors must be subject to appropriate written data-protection obligations.

Where a material new sub-processor will process controller data, appropriate information will be made available and, where required by law, businesses will have a reasonable opportunity to raise a data-protection objection.

International transfers will use an appropriate recognised UK safeguard where one is required.

Taking into account the nature of the processing, GetOnItEd will provide reasonable assistance to help a business respond to applicable data-subject rights requests.

Taking into account the information available, GetOnItEd will also provide reasonable assistance with security obligations, personal-data breaches, data-protection impact assessments and prior consultation with the ICO where those duties apply.

If GetOnItEd becomes aware of a personal-data breach affecting controller data, it will notify the affected business without undue delay and provide information reasonably available to support the business's assessment. The business, as controller, remains responsible for deciding whether it must notify the ICO or affected individuals.

When processing on a business's behalf ends, GetOnItEd will delete or return controller data as applicable to the available service and lawful instructions, unless UK law requires limited information to be retained. Protected backup copies may remain until their normal deletion cycle and should remain outside ordinary use.

Get On It Digital will make available information reasonably necessary to demonstrate compliance with applicable processor obligations and will allow for and contribute to reasonable audits or inspections where required by UK data-protection law, subject to proportionate arrangements that protect other users, service security and confidential information.

Templates, suggested wording and Ed-generated content are administrative aids. Business users remain responsible for checking customer-facing documents and messages and for making sure prices, tax, payment terms and business information are correct.

GetOnItEd records and helps administer payment information but does not become the merchant, accountant, tax adviser or financial adviser for the user's business unless a feature expressly says otherwise.

GetOnItEd aims to keep the service available and reliable but does not promise uninterrupted or error-free operation.

Users must not use the service to break the law, infringe rights, distribute malware, deliberately interfere with the service, obtain unauthorised access, send abusive or fraudulent material or misuse customer information.

Businesses should keep any records they are legally required to retain and use suitable export or backup arrangements. A linked original file stored on a phone or external drive is not automatically a GetOnItEd backup.

Where paid business access is enabled, the price, billing period, renewal and cancellation information shown at purchase forms part of these Terms. Tester or promotional access may be provided without charge.

Access may be suspended where reasonably necessary to protect the service, users or data, for serious misuse or for non-payment of an applicable subscription.

Users may stop using the service and use the available account-deletion process, subject to limited information that must lawfully be retained.

Business users keep ownership of content they lawfully provide. They give Get On It Digital the limited rights needed to host, process, transmit and display that content to provide and protect the service and meet legal obligations.

Nothing in these Terms excludes liability where the law does not allow exclusion or limitation. Subject to that, Get On It Digital is not responsible for losses caused by incorrect information entered by a user, customer-facing material approved without checking, a business's failure to keep legally required records, or failures of an external service outside Get On It Digital's reasonable control.

These Terms do not remove any data-protection responsibility or liability that applies directly to either party under applicable law.

Material changes can require users to accept an updated version before continued use.

GetOnItEd is operated by Get On It Digital. Use our Contact form for support, privacy and legal questions. You can also use More → Feedback, ideas & contact.

These Terms are governed by the laws of England and Wales, subject to any mandatory rights that apply under the law of another part of the UK or another jurisdiction.